Privacy Policy

Last updated: October 24, 2025

1. Information We Collect

At Industrix, we collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

Contact information (name, email address, phone number)
Company information and job title
Industrial equipment and operational data
Usage data and analytics from our platform

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our industrial monitoring services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze trends, usage, and activities in connection with our services

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information in the following circumstances:

With your consent or at your direction
With service providers who perform services on our behalf
To comply with legal obligations or protect rights and safety
In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. International Data Transfers

Your information may be transferred to and processed in countries other than Indonesia. We ensure appropriate safeguards are in place to protect your personal information.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access and receive a copy of your personal information
The right to rectify or update your personal information
The right to delete your personal information
The right to restrict or object to our processing of your personal information

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: dustin@industrix.id
Address: Jakarta, Indonesia

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.